Shipping policy
Effective Date: [Insert Date]
At Brewnara Café, we are committed to delivering premium coffee, tea, and made-to-order merchandise directly to your door. Please review the following shipping policy to understand our processing and delivery procedures.
Order Processing
All orders are processed after payment has been successfully received.
Coffee & Tea Products
In-stock coffee, tea, and beverage products are typically processed within 1–5 business days.
Made-to-Order Merchandise
Apparel, accessories, and other print-on-demand merchandise are custom-made after your order is placed. Production typically requires 2–7 business days before shipment.
During holidays, promotional events, or periods of high demand, processing times may be extended.
Shipping Times
Once your order has shipped, estimated delivery times are:
| Destination | Estimated Transit Time |
|---|---|
| 🇺🇸 United States | 5–10 Business Days |
| 🌍 International | 10–20 Business Days |
Delivery estimates are provided as guidelines only and are not guaranteed.
Specialty & Handmade Products
Certain specialty, handcrafted, custom-made, or supplier-produced items may require additional preparation time.
These products may take approximately 15–30 days from the date of purchase before shipment, depending on supplier availability, production requirements, and product complexity.
Where applicable, longer processing times will be noted on the product page.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.
Customers are responsible for monitoring their shipment using the provided tracking information.
Shipping Delays
Brewnara Café is not responsible for delays caused by:
- Shipping carriers
- Severe weather conditions
- Customs inspections or processing
- Natural disasters
- Public holidays
- Labor disruptions
- High-volume shipping periods
- Other circumstances beyond our control
Shipping delays do not qualify for refunds.
Incorrect Shipping Addresses
Customers are responsible for providing complete and accurate shipping information during checkout.
Brewnara Café is not responsible for orders shipped to incorrect addresses provided by the customer.
If an order is returned due to an incorrect address, additional shipping fees may apply before the order can be reshipped.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.
Brewnara Café is not responsible for lost, stolen, or missing packages that have been marked as delivered.
Customers should contact the shipping carrier directly to initiate a claim or investigation.
International Orders
International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their local government.
These fees are not included in product prices or shipping charges and must be paid by the recipient.
Shipping Restrictions
Brewnara Café reserves the right to limit or decline shipments to certain locations where shipping services are unavailable, restricted, or prohibited by law.
Contact Information
For shipping-related questions or concerns, please contact:
Brewnara Café
Email: [Your Support Email]
Website: [Your Website URL]
Policy Updates
Brewnara Café reserves the right to modify this Shipping Policy at any time without prior notice. Changes become effective immediately upon posting to our website.
Acceptance of Policy
By placing an order with Brewnara Café, you acknowledge and agree to the terms outlined in this Shipping Policy.
Brewnara Café — Premium Coffee, Tea & Lifestyle Merchandise Delivered with Care.