Contact information

We're Here to Help

At Brewnara Café, we value every customer and strive to provide exceptional service. Whether you have questions about an order, our coffee and tea products, merchandise, shipping, or general inquiries, we're happy to assist.

Customer Support

For all customer service inquiries, please contact us using the information below:

Brewnara Café
Email: [Your Support Email]
Website: [Your Website URL]

Support Hours

Our customer support team is available during the following hours:

Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: Closed

We aim to respond to all inquiries within 1–3 business days.

Order Assistance

To help us assist you as quickly as possible, please include the following information when contacting us:

  • Full Name
  • Order Number
  • Email Address Used for Purchase
  • Detailed Description of Your Question or Concern

Coffee & Tea Product Questions

Have questions about our coffee blends, tea selections, brewing recommendations, or product availability? Our team is happy to help you find the perfect beverage for your taste and lifestyle.

Merchandise Support

For questions regarding apparel, accessories, print-on-demand merchandise, sizing, production times, or order status, please include your order number when contacting us.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us promptly and provide:

  • Your order number
  • Description of the issue
  • Clear photographs of the product and packaging

Our team will review your request and work toward an appropriate resolution in accordance with our Refund & Return Policy.

Business Inquiries

For partnership opportunities, wholesale inquiries, supplier relationships, licensing requests, media inquiries, or other business-related matters, please contact:

Business Email: [Business Email Address]

Response Times

Response times may vary during holidays, promotional periods, product launches, and periods of unusually high customer volume. We appreciate your patience and will respond as quickly as possible.

Respectful Communication

Brewnara Café is committed to maintaining a professional and respectful customer experience. We reserve the right to refuse service or discontinue communication in cases involving abusive, threatening, fraudulent, or inappropriate conduct toward our staff or representatives.

Thank You

Thank you for choosing Brewnara Café. We appreciate your support and look forward to serving you.

Brewnara Café
Brewing Great Coffee, Tea, and Moments Every Day.